Privacy Policy

1 Introduction

This Privacy Policy describes how jiji88 ("we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "Player", "User") who access or use our online gaming platform located at jiji88.cam ("Platform", "Site").

jiji88 is committed to safeguarding the privacy of our users and operates in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We recognize the importance of protecting personal information and have implemented appropriate technical and organizational measures to ensure data security.

This Privacy Policy applies to all personal data collected through the jiji88 platform, whether accessed via desktop browser, mobile browser, or any other device. It should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy.

2 Data Controller

jiji88 acts as the data controller for the personal data collected through the Platform. As the data controller, jiji88 determines the purposes and means of processing your personal data and is responsible for ensuring compliance with applicable data protection laws.

For any questions or concerns regarding how jiji88 processes your personal data, or to exercise your data subject rights, you may contact us at the details provided in Section 15 of this Privacy Policy.

3 Information We Collect

jiji88 collects several categories of personal data in order to provide our services, comply with legal obligations, and ensure the security and integrity of the Platform. The information we collect includes:

3.1 Registration and Account Information

When you create an account on jiji88, we collect the following information:

• Full legal name
• Date of birth (to verify that you are at least 21 years of age)
• Philippine mobile number
• Email address
• Residential address within the Philippines
• Nationality
• Username and password

3.2 Identity Verification (KYC) Information

To comply with regulatory requirements and prevent fraud, jiji88 may require you to provide identity verification documentation, including:

• Government-issued identification (Philippine passport, driver's license, UMID, postal ID, or other valid ID)
• Proof of address (utility bill, bank statement, or government-issued document showing your current residential address)
• Selfie or photograph for facial recognition verification

3.3 Financial and Transaction Information

When you make deposits or withdrawals, we collect and process the following financial information:

• Payment method details (GCash account, Maya account, bank account details for BPI or BDO, GrabPay, Coins.ph, or USDT wallet address)
• Transaction history, including deposit amounts, withdrawal amounts, and timestamps
• Account balance and wagering activity

Please note that jiji88 does not store full credit card numbers or banking credentials. Payment processing is handled by certified third-party payment processors who maintain their own data security standards.

3.4 Usage and Device Information

When you access the jiji88 platform, we automatically collect certain technical and usage data, including:

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Login timestamps and session duration
• Pages visited, games played, and betting history
• Referral source (how you arrived at the jiji88 site)
• Cookies and similar tracking technologies (see Section 7 for more details)

3.5 Communications and Support Data

If you contact jiji88 customer support via email, live chat, or other channels, we may collect and store:

• The content of your communications with us
• Support ticket history and resolution notes
• Feedback, complaints, or suggestions you provide

4 How We Use Your Data

jiji88 uses the personal data we collect for the following purposes:

4.1 Account Creation and Management

To create and maintain your jiji88 account, authenticate your identity when you log in, and provide you with access to the Platform's games and services.

4.2 Processing Transactions

To process deposits, withdrawals, and other financial transactions; to manage your account balance; and to maintain accurate transaction records in accordance with accounting and regulatory requirements.

4.3 Compliance with Legal Obligations

To comply with legal and regulatory obligations under Philippine law, including:

• Age verification to ensure all players are 21 years of age or older
• Know Your Customer (KYC) and Anti-Money Laundering (AML) verification procedures
• Tax reporting and record-keeping requirements
• Responding to lawful requests from government authorities, courts, or regulatory bodies

4.4 Fraud Prevention and Security

To detect, prevent, and investigate fraudulent activity, unauthorized access, bonus abuse, collusion, or other violations of our Terms & Conditions. This includes monitoring gameplay patterns, account activity, and device usage.

4.5 Customer Support

To respond to your inquiries, resolve technical issues, address complaints, and provide assistance with account-related matters.

4.6 Platform Improvement and Analytics

To analyze how users interact with the jiji88 platform in order to improve functionality, optimize user experience, and develop new features and services.

4.7 Marketing and Promotional Communications

To send you promotional offers, bonus notifications, newsletters, and other marketing communications related to jiji88 services — but only if you have provided consent to receive such communications. You may opt out at any time (see Section 11).

4.8 Responsible Gaming

To provide responsible gaming tools such as deposit limits, self-exclusion, and cooling-off periods, and to monitor for signs of problematic gambling behavior.

5 Legal Basis for Processing

jiji88 processes your personal data based on one or more of the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., to provide the services you have requested through the jiji88 platform).
• Legal Obligation: Processing is required to comply with Philippine law, including age verification, KYC/AML obligations, and tax reporting requirements.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security, analytics, and platform improvement — provided that such interests do not override your fundamental rights and freedoms.
• Consent: Processing is based on your explicit consent, for example when you opt in to receive marketing communications or agree to the use of certain cookies.

6 Data Sharing & Disclosure

jiji88 does not sell or rent your personal data to third parties. However, we may share your data with the following categories of recipients for the purposes described in this Privacy Policy:

6.1 Payment Service Providers

We share necessary financial information with third-party payment processors (GCash, Maya, BPI, BDO, GrabPay, Coins.ph, and cryptocurrency payment gateways) to facilitate deposits and withdrawals. These providers are bound by their own privacy policies and data security obligations.

6.2 Game Providers

Certain personal data (such as your username, account balance, and game session data) is shared with third-party game developers and live dealer providers (such as JILI, Pragmatic Play, Evolution Gaming, and Ezugi) to enable you to play their games on the jiji88 platform.

6.3 Identity Verification Services

We may use third-party KYC and ident ification verification providers to process identity documents and conduct age verification checks. These providers are contractually required to maintain the confidentiality and security of the data shared with them.

6.4 Regulatory and Law Enforcement Authorities

jiji88 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other relevant Philippine government authorities where required by law, regulation, court order, or in response to a lawful request.

6.5 Service Providers and Technology Partners

We may share data with trusted third-party service providers who assist in operating the jiji88 platform, including IT infrastructure providers, analytics services, customer support tools, and cybersecurity firms. All such providers are subject to contractual obligations that restrict their use of your data to the specific services they provide to jiji88.

6.6 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jiji88's business, your personal data may be transferred to the successor entity as part of that transaction. You will be notified in advance of any such transfer that materially affects how your data is processed.

7 Cookies & Tracking Technologies

jiji88 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. A cookie is a small text file stored on your device when you visit a website.

7.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the jiji88 platform to function correctly. They enable core features such as account login, session management, and security verification. These cookies cannot be disabled.
• Performance and Analytics Cookies: These cookies help us understand how Players interact with the jiji88 platform by collecting aggregated, anonymized usage statistics. This data helps us improve the Platform's performance and user experience.
• Functional Cookies: These cookies remember your preferences (such as language settings and game lobby layout) to provide a more personalized experience.
• Marketing Cookies: With your consent, we may use cookies to deliver relevant promotional content about jiji88 services. You may opt out of marketing cookies at any time through your browser settings.

7.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies may prevent certain features of the jiji88 platform from functioning correctly, including account login and game access.

8 Data Security

jiji88 implements robust technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your device and the jiji88 platform is encrypted using industry-standard SSL/TLS protocols.
• Secure Data Storage: Personal and financial data is stored on secure servers with strict access controls, firewalls, and intrusion detection systems.
• Access Controls: Access to personal data is restricted to jiji88 staff and contractors who need it to perform their job functions, and all personnel are bound by confidentiality obligations.
• Two-Factor Authentication: Players are encouraged to enable two-factor authentication on their accounts to add an additional layer of protection against unauthorized access.
• Regular Security Audits: jiji88 conducts regular internal and third-party security assessments to identify and address potential vulnerabilities in our systems.
• Incident Response: In the event of a data security breach that affects your personal data, jiji88 will notify the National Privacy Commission (NPC) and affected users in accordance with the requirements of the Data Privacy Act of 2012.

While jiji88 takes all reasonable precautions to protect your data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your personal information transmitted over the internet.

9 Data Retention

jiji88 retains personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:

• Active Accounts: Personal data associated with active jiji88 accounts is retained for the lifetime of the account.
• Closed Accounts: Following account closure, jiji88 retains personal data for a minimum of five (5) years to comply with AML recordkeeping obligations, tax regulations, and to address any outstanding legal claims or disputes.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years in accordance with Philippine financial regulatory requirements.
• KYC Documents: Identity verification documents are retained for the period required by applicable law, which is generally five (5) years from the date of the last transaction.
• Support Communications: Records of customer support interactions are typically retained for three (3) years.

Once the applicable retention period has expired, personal data is securely deleted or anonymized so that it can no longer be used to identify you.

10 Your Data Subject Rights

Under the Data Privacy Act of 2012 and applicable Philippine regulations, you have the following rights with respect to your personal data held by jiji88:

10.1 Right to Access

You have the right to request a copy of the personal data that jiji88 holds about you, including information about how it is being used and with whom it has been shared.

10.2 Right to Correction

You have the right to request correction of any inaccurate or incomplete personal data held by jiji88. You may update certain account information directly through your account settings. For corrections that require identity verification, please contact our support team.

10.3 Right to Erasure

You may request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purposes for which it was collected, or where you withdraw your consent and there is no other legal basis for processing. Please note that certain data must be retained to comply with legal obligations and cannot be deleted on request.

10.4 Right to Data Portability

Where processing is based on your consent or contractual necessity, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.

10.5 Right to Object

You have the right to object to the processing of your personal data where jiji88 relies on legitimate interests as the legal basis for processing. You also have the right to object to direct marketing at any time.

10.6 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.

10.7 How to Exercise Your Rights

To exercise any of the above rights, please contact jiji88 customer support at the email address provided in Section 15. We will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.

10.8 Right to Lodge a Complaint

If you believe that jiji88 has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

11 Marketing Communications

With your consent, jiji88 may send you promotional emails, SMS messages, or in-platform notifications about new games, bonuses, special offers, and other jiji88 services. You may opt in to marketing communications during registration or through your account settings at any time.

You may opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link included in any marketing email from jiji88
• Updating your communication preferences in your jiji88 account settings
• Contacting our customer support team at the details in Section 15

Please note that even if you opt out of marketing communications, jiji88 will continue to send you essential service-related communications such as account notifications, transaction confirmations, and security alerts.

12 International Data Transfers

As jiji88 works with third-party game providers, payment processors, and technology vendors who may be located outside the Philippines, your personal data may be transferred to and processed in countries other than the Philippines. Where such transfers occur, jiji88 ensures that appropriate safeguards are in place to protect your data, including contractual provisions requiring recipient organizations to maintain data protection standards consistent with Philippine law.

By using the jiji88 platform, you acknowledge and consent to the potential transfer of your personal data to countries outside the Philippines for the purposes described in this Privacy Policy.

13 Children's Privacy

If you believe that jiji88 has inadvertently collected personal data from a person under the age of 21, please contact us immediately at the details in Section 15 so that we can take appropriate action.

14 Changes to This Privacy Policy

jiji88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Privacy Policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or through a prominent notice on the jiji88 platform.

We encourage you to review this Privacy Policy periodically to stay informed about how jiji88 protects your personal data. Continued use of the jiji88 platform following notification of changes to this Privacy Policy constitutes your acceptance of the updated policy.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how jiji88 handles your personal data, you may contact our Data Protection team through the following channel:

Email: [email protected]

We aim to respond to all data privacy inquiries within ten (10) business days. For formal data subject rights requests, we will respond within thirty (30) days as required by the Data Privacy Act of 2012.

If you are not satisfied with our response or believe your data privacy rights have been violated, you may file a complaint with the National Privacy Commission (NPC) of the Philippines.